Riding together Archives - BikeCompanion

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FAQs
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Getting started

5

What phone do I need to use BikeCompanion?
How do I change BikeCompanion’s language?
What is BikeCompanion?
How do I suggest an idea or an improvement for BikeCompanion?
How do I add a BikeCompanion widget to my home screen?

Planning a route

11

How do I create a bike route in BikeCompanion?
How do I edit a route: move or insert a point, reverse, loop, change the start?
Why does the route take a dirt path or avoid a bike lane?
How do I import a GPX, FIT or TCX route into BikeCompanion?
How do I export a route as GPX, TCX or FIT?
How do I share a route with a friend?
How do I use BikeCompanion without a network and download offline maps?
How do I see the weather, wind and rain along my bike route?
How do I automatically generate a bike loop near me?
How do I plan a route on a computer with the web planner?
How do I change the map style and show bike lanes, surfaces or Street View?

Navigation and voice guidance

3

How do I start navigation and voice guidance?
I left the route: how does automatic rerouting work?
How do I change route or head to a destination during a ride?

During your ride

12

How do I use the map and the route profile during a ride?
How do I record a bike ride with BikeCompanion?
During the ride: what do the buttons and the Settings menu do?
How do I pause or end a ride? Auto-pause and resuming
How do I change the metrics shown during the ride? Full list
Which preferences should you set for your rides? Guidance, bell, pause, screen
How do I share my live location during a bike ride?
How do I see my metrics on the lock screen (iPhone and Android)?
How do I save my phone’s battery during a bike ride?
How do I use the BikeCompanion bell during a ride?
How do I take photos during a ride and find them afterwards?
How do I show the ride screen in landscape mode?

Peaks, climbs and segments

9

Live Climb: how do I follow a climb live during the ride?
Live Segment: how do I race a segment while riding?
What is a segment?
How do I create a segment?
How do I import or export a segment (GPX, FIT, TCX)?
Where do I see my segment results?
How are the peaks you’ve climbed detected?
What is an official climb?
Peak hunting: how do I find peaks and add them to a route?

Riding together

4

How do I create an event and ride as a group on the day?
How do I add friends and see how they’re doing?
Group ride: how do I invite, join and follow the group?
How do I send a voice message to the group with the walkie-talkie?

Analysis and progress

10

Why is the calorie count different in other apps?
How do I find and analyze my past activities?
How do I compare my efforts and track my progress on the same route?
How are my heart rate and power zones calculated?
How do I create a 3D video or an image of my ride to share?
Where do I see my stats and records?
How do leagues and the leaderboard work?
Badges
What do levels, points and streaks mean?
How is elevation gain calculated, and why does it differ between the planner, the ride and Strava?

Sensors, watches and accessories

7

How do I pair a Bluetooth sensor (and what if it won’t connect)?
My Bluetooth power meter keeps disconnecting
Which bike radars are compatible and how do they work with BikeCompanion?
How do I use ENGO (ActiveLook) smart glasses with BikeCompanion?
How do I show my heart rate with my Apple Watch?
Which phone mount should I choose for my bike?
External (small) battery for big autonomy

Connections and data

5

How do I send my rides to Strava automatically?
How do I sync BikeCompanion with Garmin or Wahoo?
How do I import and export my activities (GPX, FIT, TCX)?
How do I save my rides to Apple Health?
In-depth analysis with intervals.icu

Subscription and account

10

What does PRO include? All the exclusive features
PRO subscription terms
Why does BikeCompanion have a paid version?
How do I cancel my PRO subscription?
PRO free trial: how does it work, when am I charged, how do I cancel?
I paid but PRO doesn’t show up: how do I restore my subscription?
I can’t sign in or I have two accounts: what should I do?
How do I delete my BikeCompanion account and my data?
How do I create my account and edit my profile?
How do I add my bikes and choose the default bike?

Troubleshooting

2

The GPS cuts out or draws straight lines: what should I do (Android and iPhone)?
The app isn’t working: what should I do?

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Riding together

Riding together

How do I create an event and ride as a group on the day?
How do I add friends and see how they’re doing?
Group ride: how do I invite, join and follow the group?
How do I send a voice message to the group with the walkie-talkie?

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About
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Contact
Privacy policy
Terms and Conditions
About
Legal notice

BikeCompanion – Passion above all ❤

A Studio Kiwi creation – All rights reserved

Turn your smartphone into a powerful and customizable bike computer

With BikeCompanion, Plan, Track, and Analyze all your rides to progress using innovative features.

BikeCompanion – Google Play

BikeCompanion – App Store