{"id":2126,"date":"2024-02-23T13:16:37","date_gmt":"2024-02-23T13:16:37","guid":{"rendered":"https:\/\/bikecompanion.app\/faq\/android-application-no-longer-works-when-in-background\/"},"modified":"2024-10-06T06:51:36","modified_gmt":"2024-10-06T06:51:36","password":"","slug":"android-application-no-longer-works-when-in-background","status":"publish","type":"docs","link":"https:\/\/bikecompanion.app\/en\/faq\/android-application-no-longer-works-when-in-background\/","title":{"rendered":"Android: application no longer works when in background"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">On the latest versions of Android, the power-saving system can cause problems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the model, when your phone is locked or the application is running in the background.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In fact, these systems are sometimes over-optimized and can interrupt the application or reception of GPS points.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To solve this problem, <strong>disable battery optimization on BikeCompanion.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This menu for disabling battery optimization may differ according to Android version\/model.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In general, to access this menu, go to <strong> <\/strong><strong>&#8220;Settings&#8221; then &#8220;Applications&#8221; then &#8220;BikeCompanion&#8221;.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once in the BikeCompanion application settings, search for &#8220;Battery&#8221; or &#8220;Battery optimization&#8221; to <strong>disable optimization<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On my old Galaxy it looks like this (it may be different depending on the Smartphone model \/ Android version):  <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/OBiAFx8VTzef3wIUvfT0yuW9aH2RvH10lwj-CUb22UGdjlxDV--bhaQim7dB3vPyaNIq-P_DJu3vFgv5_o_yYDfPi52hy_onQmVg_eIJ6AADDTFJDUjAWpL4ydos4ZllMzrlSjIUQKNIJt0wBv7Lu9Y\" alt=\"\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/bbC5ZAxhhgx7cZiQbJrax-29PxuSbfS-znrQD7MutEKnN41_Ff_FdEBSq5DfyEuLJLXdU4_EHuuXZuBerEafqbAcJ7TUbaNn3FTi25ze3otOkAYFojqf31KQncdJKTECqn9fZc4sUD6w4PBVj_b1leU\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">For more details, here is a site that lists the phone models subject to this problem.<br>Find the make and model of your phone so that you can also follow the resolution procedure: https:<a href=\"https:\/\/dontkillmyapp.com\/\" target=\"_blank\" rel=\"noopener\"> \/\/dontkillmyapp.com\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>On the latest versions of Android, the power-saving system can cause problems. Depending on the model, when your phone is locked or the application is running in the background. In fact, these systems are sometimes over-optimized and can interrupt the application or reception of GPS points. To solve this problem, disable battery optimization on BikeCompanion. [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[111],"doc_tag":[],"class_list":["post-2126","docs","type-docs","status-publish","hentry","doc_category-troubleshooting"],"year_month":"2026-08","word_count":151,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Cl\u00e9ment LEFEBVRE","author_nicename":"admin4379","author_url":"https:\/\/bikecompanion.app\/en\/author\/admin4379\/"},"doc_category_info":[{"term_name":"Troubleshooting","term_url":"https:\/\/bikecompanion.app\/en\/docs-category\/troubleshooting\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/bikecompanion.app\/en\/wp-json\/wp\/v2\/docs\/2126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bikecompanion.app\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/bikecompanion.app\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/bikecompanion.app\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/bikecompanion.app\/en\/wp-json\/wp\/v2\/comments?post=2126"}],"version-history":[{"count":2,"href":"https:\/\/bikecompanion.app\/en\/wp-json\/wp\/v2\/docs\/2126\/revisions"}],"predecessor-version":[{"id":2286,"href":"https:\/\/bikecompanion.app\/en\/wp-json\/wp\/v2\/docs\/2126\/revisions\/2286"}],"wp:attachment":[{"href":"https:\/\/bikecompanion.app\/en\/wp-json\/wp\/v2\/media?parent=2126"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/bikecompanion.app\/en\/wp-json\/wp\/v2\/doc_category?post=2126"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/bikecompanion.app\/en\/wp-json\/wp\/v2\/doc_tag?post=2126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}