{"id":2122,"date":"2024-02-23T12:50:29","date_gmt":"2024-02-23T12:50:29","guid":{"rendered":"https:\/\/bikecompanion.app\/faq\/application-not-working\/"},"modified":"2024-10-06T06:49:42","modified_gmt":"2024-10-06T06:49:42","password":"","slug":"application-not-working","status":"publish","type":"docs","link":"https:\/\/bikecompanion.app\/en\/faq\/application-not-working\/","title":{"rendered":"Application not working"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>If you have problem with BikeCompanion, <a href=\"https:\/\/bikecompanion.app\/en\/contact\/\" data-type=\"page\" data-id=\"1916\">contact us<\/a> with a PRECISE description of your  problem.<\/p>\n\n\n\n<p>If possible, capture screenshots to help you solve the problem.<\/p>\n\n\n\n<p>Please provide us : your phone model and the email ID used on the application.<\/p>\n\n\n\n<p>And also information on the version of the application installed (you can retrieve this by going to the &#8220;BikeCompanion&#8221; application =&gt; then the &#8220;Others&#8221; menu (bottom right) =&gt; &#8220;Help&#8221;).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you have problem with BikeCompanion, contact us with a PRECISE description of your problem. If possible, capture screenshots to help you solve the problem. Please provide us : your phone model and the email ID used on the application. And also information on the version of the application installed (you can retrieve this by [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[111],"doc_tag":[],"class_list":["post-2122","docs","type-docs","status-publish","hentry","doc_category-troubleshooting"],"year_month":"2026-04","word_count":68,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Cl\u00e9ment LEFEBVRE","author_nicename":"admin4379","author_url":"https:\/\/bikecompanion.app\/en\/author\/admin4379\/"},"doc_category_info":[{"term_name":"Troubleshooting","term_url":"https:\/\/bikecompanion.app\/en\/docs-category\/troubleshooting\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/bikecompanion.app\/en\/wp-json\/wp\/v2\/docs\/2122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bikecompanion.app\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/bikecompanion.app\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/bikecompanion.app\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/bikecompanion.app\/en\/wp-json\/wp\/v2\/comments?post=2122"}],"version-history":[{"count":2,"href":"https:\/\/bikecompanion.app\/en\/wp-json\/wp\/v2\/docs\/2122\/revisions"}],"predecessor-version":[{"id":2285,"href":"https:\/\/bikecompanion.app\/en\/wp-json\/wp\/v2\/docs\/2122\/revisions\/2285"}],"wp:attachment":[{"href":"https:\/\/bikecompanion.app\/en\/wp-json\/wp\/v2\/media?parent=2122"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/bikecompanion.app\/en\/wp-json\/wp\/v2\/doc_category?post=2122"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/bikecompanion.app\/en\/wp-json\/wp\/v2\/doc_tag?post=2122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}